Job Title: Events Coordinator

Department: Venue Operations

Reporting: Head of Stadium Operations

Location: Gtech Community Stadium

Closing Date: 30 April 2025

Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.

Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.

We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.

We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London.

We will never forget where we have come from, but we are excited about the future that lies ahead.

Come join us.

Inclusion Statement

Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as ‘reasonable adjustments'), you will have the opportunity to let us know at the appropriate points in the hiring process.

Safeguarding Statement

Brentford FC is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the Club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the Club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions.

Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. You can find out more about this at https://www.gov.uk/dbs-check-applicant-criminal-record

Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.

If the role you are applying for involves regulated activity and you have been shortlisted for a first stage interview, you will be asked to fill out a Declaration of Offences Form.

The Role of the Events Coordinator

The Events Coordinator is responsible for assisting the Operations department with planning, implementation and delivery of stadium events, stadium tours, meetings and administration duties for BFC Conference & Events.

Main Accountabilities

• To oversee and deliver stadium events as the event lead where required. Including the management of security, catering and cleaning staff. This may include anti-social hours for evening and weekend events.
• To be a point of contact for enquiries for special events, tours, site visits and everything outside a matchday use at the stadium.
• Ensure all event requirements are captured, costed, managed, supervised and delivered within the contracted period.
• Co-ordinate with the venue sales and commercial teams for potential venue hire.
• Take minutes in meetings where required and collate any actions and accountability.
• Work with sub-contractors and stakeholders to deliver special events and ensuring that an event plan is produced and agreed.
• Manage the stadium calendar ensuring alignment with internal stakeholders such as the catering and facilities teams.
• Provide monthly reports on stadium usage for internal and external stakeholders.
• Assist and co-ordinate commercial stadium tours in conjunction with the commercial and partnerships departments. Deliver the Events Weekly Meeting in the Stadium Events Managers absence.
• Act as the Stadium Duty Manager on event days.
• Undertake such other duties appropriate to the level and character of work as may reasonably be required.

General Club Accountabilities

• To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR)
• To ensure compliance with the Club’s Code of Conduct
• To ensure compliance with all relevant legal, regulatory, ethical and social requirements
• To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC
• To keep confidential any information gained regarding the Club and its personnel
• To maintain a flexible approach to work at all times
• To ensure compliance with all Matchday Safeguarding processes 
• To ensure compliance with the Club’s Safeguarding Policy and processes
• To promote and support positive mental health and wellbeing throughout the Club both on and off the field
• To promote equity, diversity and inclusion at the Club, in line with our EDI strategy

• At least two year’s experience of working in events and/or events planning environment.
• Ability to work within a team and deliver effectively under fast paced situations.
• Excellent communication skills in all forms, in person, via phone and written communications.
• Full competence across the MS Office product suite (Word, Excel, Powerpoint)
• Friendly, helpful, and cheerful persona.
• Ability to work calmly under pressure and be adaptable
• Strong organisation skills and can manage multiple tasks at once.
• A genuine team player with a collaborative working style and approach to problem-solving.
• Flexible approach to working hours and the ability to work some unsociable hours as required.

Person Specification – Desirable Characteristics

• Experience of working in an events venue or stadium environment.
• Experienced in delivering high levels of customer service.
• High level of numeracy and literacy.
• IOSH or equivalent health and safety qualification or the desire to achieve this.
• Spectator Safety NVQ Level 2 or the desire to achieve this.
• First Aid at Work certification