Job Title:  Business Risk and Operations Executive (Fixed Term)

Department: Business Operations

Reporting: Head of Business Operations

Location: Vantage, London

Salary: £30,000 per annum

Closing Date: 3 October 2025

Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.

Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.

We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.

We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London.

We will never forget where we have come from, but we are excited about the future that lies ahead.

Come join us.

The role of the Business Risk & Operations Executive:

The Business Risk and Operations Executive will play a key role in supporting Brentford FC’s strategic priorities while protecting the club from risk. The role supports projects, ensures accurate reporting, and drives collaboration across departments. It will also improve ways of working, strengthen operational resilience, and carry out horizon scanning to inform future planning. Working across both Business Operations and Operational Risk, the successful candidate will help embed risk and compliance into day-to-day operations.

This position suits someone with strong organisational skills, attention to detail, and an interest in how a Premier League club operates off the field.

The role is split between the Business Operations and Operational Risk departments, reporting to the Head of Business Operations with a dotted line to the Operational Risk Director, and will work closely with both teams across the course of the week.

Please note that this is a Fixed Term role until 30/06/2026.

Main Accountabilities

Business Operations

• Provide project and strategic support to ensure effective delivery of workstreams and the implementation of operational improvements

• Maintain and use management information (MI) to provide accurate, timely data to improve decision-making and support organisational improvements

• Support project management by developing tools and templates, and directly managing projects when required

• Coordinate activity related to the off-field Strategic Plan, supporting delivery across departments and objectives

• Research and monitor industry trends, regulatory developments and market solutions that could affect the club’s business profile

Operational Risk

• Support the Operational Risk Director in developing and embedding the club’s risk management framework, including training for departments and senior leadership

• Partner with off-field departments to embed effective risk practices, supporting risk identification and reporting, and maintenance of departmental risk registers

• Help maintain the club’s master risk register and support preparation of board and committee reports on operational risk

• Contribute to governance by supporting the Operational Risk Committee and promoting a culture of proactive risk management across the club

Safeguarding Accountabilities

• Support with safeguarding governance and ensure compliance with all safeguarding processes
• Ensure compliance with the Staff Code of Conduct
• Ensure security measures for safeguarding employees are followed
• Collaborate with the security team or service providers as required

Equality, Diversity, and Inclusion Responsibilities

• To promote equity, diversity and inclusion at the club in line with our EDI strategy

Key Internal Relationships

• Head of Business Operations

• Operational Risk Director

• Business Operations Manager

• Chief Operating Officer

• Brentford FC Executive Committee

• Brentford FC Heads of Department

• Insights & Strategy Department

Person Specification - Essential Personal Characteristics

• Experience in a business operations, project support, risk or compliance role with some exposure to risk frameworks, controls or assurance activities

• An interest in the business of sport

• Awareness and understanding of risk management or assurance principles, ideally within a fast-paced or regulated environment

• Strong organisational and time management skills, with the ability to build effective working relationships across teams

• Clear and confident communication skills, both written and verbal

• Proficient in Microsoft Office (Excel, PowerPoint, Word) and confident in learning new systems

• A mature outlook and approach, with the ability to maintain perspective in emotional industries

• Alignment of personal values with Brentford FC’s values

Person Specification - Desirable Characteristics

• Experience of working in sport

• Entrepreneurial spirit

• Project management experience

• Experience supporting the development of risk registers, compliance reporting or internal governance processes

General Club Accountabilities

• To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR)
• To ensure compliance with the Club’s Code of Conduct
• To ensure compliance with all relevant legal, regulatory, ethical and social requirements
• To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC
• To keep confidential any information gained regarding the Club and its personnel
• To maintain a flexible approach to work at all times
• To ensure compliance with all Matchday Safeguarding processes 
• To ensure compliance with the Club’s Safeguarding Policy and processes
• To promote and support positive mental health and wellbeing throughout the Club both on and off the field
• To promote equity, diversity and inclusion at the Club, in line with our EDI strategy

Inclusion Statement

Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

Safeguarding Statement

Brentford FC is committed to equality, diversity, and the safeguarding and welfare of all children and adults at risk. We expect all staff and volunteers to share this commitment and to contribute to a safe and inclusive environment for everyone involved in the Club.

As part of our safeguarding culture, all staff are required to undertake role-appropriate safeguarding training and to follow the Club’s safeguarding policies and procedures. These include the timely reporting of any concerns to the Club’s Safeguarding Team.

All appointments are subject to safer recruitment practices. Pre-employment screening will be carried out, which - depending on the role - may include an enhanced Disclosure and Barring Service (DBS) check.

Brentford FC recognises the value of a diverse workforce and welcomes applications from individuals with a range of backgrounds. A criminal record will not necessarily prohibit an applicant from employment. This will depend on the nature of the role and the circumstances of any offences. However, we remind individuals that it is a criminal offence for a person barred from engaging in regulated activity to apply for a role that involves such activity.

Our safeguarding policies and further information can be found here: https://www.brentfordfc.com/en/safeguarding

Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. You can find out more about this at https://www.gov.uk/dbs-check-applicant-criminal-record

Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.

If the role you are applying for involves regulated activity and you have been shortlisted for a first stage interview, you will be asked to fill out a Declaration of Offences Form.

Reference Requests

By submitting this application, you consent to us contacting two professional referees. These individuals should be able to verify the educational and/or employment details you provided during the application process and speak to your work ethic, skills, and overall suitability for the role. References will only be requested if you are successful at the selection stage. At that time, you will be asked to provide the necessary contact information.